Car shopping shouldn't feel like a guessing game. That's why so many drivers across the Walla Walla Valley ask why buy from Walla Walla Toyota instead of driving further out of town. The answer comes down to a few things you can't fake: honest pricing, an inventory big enough that you'll actually find something you want, and a service team that sticks around long after the sale. If you're ready to see what's on the lot, you can explore our new Toyota lineup right now, or keep reading to understand what sets us apart.
Why Buy From Walla Walla Toyota: A Local Advantage
We're your neighbors, and that shapes how we run this dealership. It shows up in the sales conversations we have and in how we treat every car that rolls into the service bay.
Locally Owned, Community-Committed Since Day One
The Lum Family joined the Walla Walla Valley community in May 2021, purchasing what was previously McCurley Integrity Toyota and giving it a new name: Walla Walla Toyota. Justin Teubner relocated to town as part of that transition, bringing hands-on leadership to the dealership floor. The Lum name in the car business goes back much further than that, though.
David Lum opened the family's first dealership in Astoria, Oregon, in 1969, and the family has now run dealerships for more than 50 years. Today, David and Shirley Lum's three daughters, Lori, Julie, and Pam, lead the business, carrying forward their parents' original mission of building trust one customer at a time.
Customers often come away impressed by how personal the experience feels, even now. We also back that commitment with real involvement in the area, sponsoring and donating to non-profits, youth programs, and education and wellness causes throughout Walla Walla, College Place, and Milton-Freewater.
Transparent, Honest Pricing You Can Count On
Nobody enjoys feeling like they're being worked over at a dealership. We built our pricing approach around removing that anxiety entirely.
No-Hassle Pricing Practices
We lay out costs plainly from the start of the conversation. Unlike dealerships that add hidden fees or spring surprises at the finance desk, we keep pricing visible so you can make a decision with confidence, not pressure. That honesty is part of why customers keep coming back and why so many reviews mention feeling respected throughout the process.
Trade-In Value and Online Pricing Tools
You don't have to wait until you're standing on our lot to get answers. Our online tools let you estimate your trade-in value and run through payment scenarios whenever it's convenient for you. It's a small convenience that makes a big difference when you're trying to plan a budget before you ever talk numbers in person.
Extensive New and Used Toyota Inventory
Whether you're after the latest Toyota lineup or a dependable used car, our lot is built to cover a wide range of needs and budgets.
New Toyota Cars, Trucks, and SUVs
Our new vehicle lineup includes the RAV4, Tacoma, Camry, and Corolla, along with many hybrid options for drivers who want better efficiency without sacrificing capability. Toyota builds in the safety and technology features that make these models popular across the Pacific Northwest, and you can browse the current selection anytime.
Quality Pre-Owned and Certified Used Vehicles
If you're shopping for a used car, our pre-owned inventory goes through careful inspection before it reaches the lot. For extra assurance, our Toyota Certified Used Vehicle (TCUV) program includes a 160-point quality inspection, a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, 7-year/100,000-mile roadside assistance, and a CARFAX vehicle history report. Standard new-car financing rates apply to certified vehicles as well, which makes stepping into a TCUV model an easier decision.
Here's a quick look at how our vehicle categories generally compare:
| Category | Typical Use Case | Drivetrain Options | Cargo Considerations |
|---|---|---|---|
| New Sedans (Camry, Corolla) | Daily commuting, fuel efficiency | FWD, available AWD on some trims | Moderate trunk space |
| New Trucks (Tacoma) | Work, towing, off-road use | RWD, 4WD | Bed capacity varies by configuration |
| New SUVs (RAV4) | Family use, versatility | FWD, AWD | Expandable cargo area |
| Certified Pre-Owned | Buyers wanting warranty-backed reliability | Varies by model | Varies by model |
| Used Vehicles | Budget-conscious buyers | Varies by model | Varies by model |
You can visit our Walla Walla Toyota showroom to see specific options in person, or browse our pre-owned inventory and certified pre-owned selection online first.
Financing Solutions for Every Buyer
Getting approved for a vehicle shouldn't feel like an uphill battle, and we work hard to make sure it isn't.
Flexible Loan and Lease Programs
We offer a mix of loan and lease programs designed to fit different budgets and driving habits. Whether you want to own your Toyota outright or prefer the flexibility of a lease, our team walks you through the options so you understand exactly what you're signing up for.
Support for All Credit Backgrounds
Our finance team works with a network of both local and national lenders, which means we can support buyers across a wide range of credit backgrounds. We can't promise a specific approval outcome, but we can promise a straightforward process.
Our free online credit application, along with digital tools for monthly payment estimates and pre-approval from home, lets you get a head start before you ever step foot on the lot. Explore your financing options anytime.
Comprehensive Post-Sale Service and Support
Buying the vehicle is just the beginning. What happens after the sale is where a lot of dealerships fall short, and it's where we put the most effort.
Certified Technicians and Genuine Toyota Parts
Our service department is staffed by factory-trained, certified technicians who know Toyota vehicles inside and out. We use genuine OEM parts on every repair. Parts built to Toyota's original specifications help preserve the reliability your vehicle was engineered for, and they protect resale value down the road.
Our team handles routine maintenance like oil changes and tire rotations right alongside bigger jobs like brake repairs and battery replacements, with the same attention to detail either way. Drivers throughout Walla Walla, College Place, and Milton-Freewater rely on our service department for that reason.
We've also tried to make the waiting part more pleasant. Our service lounge has coffee, water, fresh-baked cookies, a latte and cappuccino machine, comfortable seating, a TV, and Wi-Fi, so the time you spend with us doesn't feel wasted.
Long-Term Maintenance Plans and Peace of Mind
Qualifying new Toyota models come with ToyotaCare, which covers normal factory-scheduled maintenance for 2 years or 25,000 miles, plus 24-hour roadside assistance for 2 years with unlimited miles. That kind of coverage takes a lot of the guesswork out of vehicle ownership in those early years. If you're due for maintenance now, you can schedule a service appointment or learn more about our service center.
Building Lasting Relationships With Walla Walla Drivers
A single sale doesn't define our relationship with a customer. We measure success by whether people come back years later, still driving the vehicle we sold them.
Personalized, Pressure-Free Buying Experience
We keep the buying process relaxed and informative rather than rushed. You get straight answers, plenty of time to think things over, and a team that respects your pace. That kind of experience tends to earn the trust that turns into referrals and repeat visits.
A Trusted Name in the Walla Walla Community
Verified customers rate us 4.9 out of 5 stars across 30+ reviews on CARFAX. People consistently mention attentive staff, clear communication, and salespeople who are honest and flexible to work with. That feedback lines up with what we hear in person every day, and it's part of why so many people in the region come to us when they're ready to buy, rather than settling for whatever is closest.
Start Your Journey With Walla Walla Toyota Today
Honest pricing, a wide selection of new and certified pre-owned Toyota vehicles, and a service team that genuinely knows these cars, that's a hard combination to find, and it's what our customers count on year after year.
Browse Inventory or Schedule Your Test Drive
Stop by our location at 606 N Wilbur Ave, Walla Walla, WA 99362, or reach us at 509-525-1920. Our sales team is available Monday through Friday from 8:30 a.m. to 6:30 p.m., Saturday from 9 a.m. to 6 p.m., and Sunday from 10 a.m. to 5 p.m.
Ready When You Are
When you're ready, contact us to schedule a test drive or ask a quick question. We're happy to help you find the right fit.