About Walla Walla Toyota: Local Roots, Local Team & Community Focus

Car shopping shouldn't feel like a guessing game. That's why so many drivers across the Walla Walla Valley ask why buy from Walla Walla Toyota instead of driving further out of town. The answer comes down to a few things you can't fake: honest pricing, an inventory big enough that you'll actually find something you want, and a service team that sticks around long after the sale. If you're ready to see what's on the lot, you can explore our new Toyota lineup right now, or keep reading to understand what sets us apart. Why Buy From Walla Walla Toyota: A Local Advantage We're your neighbors, and that shapes how we run this dealership. It shows up in the sales conversations we have and in how we treat every car that rolls into the service bay. Locally Owned, Community-Committed Since Day One The Lum Family joined the Walla Walla Valley community in May 2021, purchasing what was previously McCurley Integrity Toyota and giving it a new name: Walla Walla Toyota. Justin Teubner relocated to town as part of that transition, bringing hands-on leadership to the dealership floor. The Lum name in the car business goes back much further than that, though. David Lum opened the family's first dealership in Astoria, Oregon, in 1969, and the family has now run dealerships for more than 50 years. Today, David and Shirley Lum's three daughters, Lori, Julie, and Pam, lead the business, carrying forward their parents' original mission of building trust one customer at a time. Customers often come away impressed by how personal the experience feels, even now. We also back that commitment with real involvement in the area, sponsoring and donating to non-profits, youth programs, and education and wellness causes throughout Walla Walla, College Place, and Milton-Freewater. Transparent, Honest Pricing You Can Count On Nobody enjoys feeling like they're being worked over at a dealership. We built our pricing approach around removing that anxiety entirely. No-Hassle Pricing Practices We lay out costs plainly from the start of the conversation. Unlike dealerships that add hidden fees or spring surprises at the finance desk, we keep pricing visible so you can make a decision with confidence, not pressure. That honesty is part of why customers keep coming back and why so many reviews mention feeling respected throughout the process. Trade-In Value and Online Pricing Tools You don't have to wait until you're standing on our lot to get answers. Our online tools let you estimate your trade-in value and run through payment scenarios whenever it's convenient for you. It's a small convenience that makes a big difference when you're trying to plan a budget before you ever talk numbers in person. Extensive New and Used Toyota Inventory Whether you're after the latest Toyota lineup or a dependable used car, our lot is built to cover a wide range of needs and budgets. New Toyota Cars, Trucks, and SUVs Our new vehicle lineup includes the RAV4, Tacoma, Camry, and Corolla, along with many hybrid options for drivers who want better efficiency without sacrificing capability. Toyota builds in the safety and technology features that make these models popular across the Pacific Northwest, and you can browse the current selection anytime. Quality Pre-Owned and Certified Used Vehicles If you're shopping for a used car, our pre-owned inventory goes through careful inspection before it reaches the lot. For extra assurance, our Toyota Certified Used Vehicle (TCUV) program includes a 160-point quality inspection, a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, 7-year/100,000-mile roadside assistance, and a CARFAX vehicle history report. Standard new-car financing rates apply to certified vehicles as well, which makes stepping into a TCUV model an easier decision. Here's a quick look at how our vehicle categories generally compare: Category Typical Use Case Drivetrain Options Cargo Considerations New Sedans (Camry, Corolla) Daily commuting, fuel efficiency FWD, available AWD on some trims Moderate trunk space New Trucks (Tacoma) Work, towing, off-road use RWD, 4WD Bed capacity varies by configuration New SUVs (RAV4) Family use, versatility FWD, AWD Expandable cargo area Certified Pre-Owned Buyers wanting warranty-backed reliability Varies by model Varies by model Used Vehicles Budget-conscious buyers Varies by model Varies by model You can visit our Walla Walla Toyota showroom to see specific options in person, or browse our pre-owned inventory and certified pre-owned selection online first. Financing Solutions for Every Buyer Getting approved for a vehicle shouldn't feel like an uphill battle, and we work hard to make sure it isn't. Flexible Loan and Lease Programs We offer a mix of loan and lease programs designed to fit different budgets and driving habits. Whether you want to own your Toyota outright or prefer the flexibility of a lease, our team walks you through the options so you understand exactly what you're signing up for. Support for All Credit Backgrounds Our finance team works with a network of both local and national lenders, which means we can support buyers across a wide range of credit backgrounds. We can't promise a specific approval outcome, but we can promise a straightforward process. Our free online credit application, along with digital tools for monthly payment estimates and pre-approval from home, lets you get a head start before you ever step foot on the lot. Explore your financing options anytime. Comprehensive Post-Sale Service and Support Buying the vehicle is just the beginning. What happens after the sale is where a lot of dealerships fall short, and it's where we put the most effort. Certified Technicians and Genuine Toyota Parts Our service department is staffed by factory-trained, certified technicians who know Toyota vehicles inside and out. We use genuine OEM parts on every repair. Parts built to Toyota's original specifications help preserve the reliability your vehicle was engineered for, and they protect resale value down the road. Our team handles routine maintenance like oil changes and tire rotations right alongside bigger jobs like brake repairs and battery replacements, with the same attention to detail either way. Drivers throughout Walla Walla, College Place, and Milton-Freewater rely on our service department for that reason. We've also tried to make the waiting part more pleasant. Our service lounge has coffee, water, fresh-baked cookies, a latte and cappuccino machine, comfortable seating, a TV, and Wi-Fi, so the time you spend with us doesn't feel wasted. Long-Term Maintenance Plans and Peace of Mind Qualifying new Toyota models come with ToyotaCare, which covers normal factory-scheduled maintenance for 2 years or 25,000 miles, plus 24-hour roadside assistance for 2 years with unlimited miles. That kind of coverage takes a lot of the guesswork out of vehicle ownership in those early years. If you're due for maintenance now, you can schedule a service appointment or learn more about our service center. Building Lasting Relationships With Walla Walla Drivers A single sale doesn't define our relationship with a customer. We measure success by whether people come back years later, still driving the vehicle we sold them. Personalized, Pressure-Free Buying Experience We keep the buying process relaxed and informative rather than rushed. You get straight answers, plenty of time to think things over, and a team that respects your pace. That kind of experience tends to earn the trust that turns into referrals and repeat visits. A Trusted Name in the Walla Walla Community Verified customers rate us 4.9 out of 5 stars across 30+ reviews on CARFAX. People consistently mention attentive staff, clear communication, and salespeople who are honest and flexible to work with. That feedback lines up with what we hear in person every day, and it's part of why so many people in the region come to us when they're ready to buy, rather than settling for whatever is closest. Start Your Journey With Walla Walla Toyota Today Honest pricing, a wide selection of new and certified pre-owned Toyota vehicles, and a service team that genuinely knows these cars, that's a hard combination to find, and it's what our customers count on year after year. Browse Inventory or Schedule Your Test Drive Stop by our location at 606 N Wilbur Ave, Walla Walla, WA 99362, or reach us at 509-525-1920. Our sales team is available Monday through Friday from 8:30 a.m. to 6:30 p.m., Saturday from 9 a.m. to 6 p.m., and Sunday from 10 a.m. to 5 p.m. Ready When You Are When you're ready, contact us to schedule a test drive or ask a quick question. We're happy to help you find the right fit.

You don't need to buy a car to sell or trade in your current one. Dealerships buy vehicles every single day, whether or not the seller drives off in something new. At Walla Walla Toyota, you can bring in your vehicle, get an offer, and decide what makes sense for you, no purchase required. If you've been weighing whether to sell or trade in your car, this guide walks through how our process works and why so many Walla Walla Valley drivers choose us when it's time to part ways with a vehicle. Sell or Trade In Your Car at Walla Walla Toyota, No Purchase Required Selling or trading in a car often gets tangled up with the idea of buying a replacement, but the two don't have to go together. Whether you're downsizing, relocating, or just want cash for your car without shopping for a new one, we'll appraise your vehicle and make an offer based on its actual condition and current market demand. Plenty of people need to sell a car on a schedule that has nothing to do with buying a new one. Maybe you inherited a second vehicle you don't need, or your current car isn't worth fixing anymore. Either way, you can walk in, get an appraisal, and walk out with a check, no obligation to buy anything from us. Why Choose Walla Walla Toyota Over a Private Sale Selling privately and trading in with a dealer are both reasonable options, and each has its upside. But when you compare the two side by side, the practical differences show up fast in how much time and effort each one takes, and how much risk you're carrying along the way. Skip the Hassle of Listing, Showing, and Negotiating Selling privately means photos, a listing, calls and texts from strangers, showings, and back-and-forth negotiating. It can take weeks. A trade-in with us can happen the same day. You skip the ads, skip chasing down buyers, skip letting people you've never met take your car for a spin, and skip waiting on someone else's financing to clear. Get a Competitive, Market-Based Offer We combine real-time market data with a hands-on inspection of your vehicle. Starting with an online estimate gives you a competitive number based on what similar vehicles are selling for in the current market, not a guess pulled from an outdated pricing guide. Fast, Transparent, and Secure Transactions Private sales carry real personal-safety and fraud risk. Meeting strangers to hand over a vehicle exposes sellers to scams, counterfeit payments, and even robbery. Selling to us removes that risk entirely. We handle the payment and the paperwork, so you're not stuck figuring out DMV requirements on your own. How Our Vehicle Appraisal Process Works Our appraisal process moves fast, and there are no surprises between your first estimate and your final offer. Step 1: Request Your Online Appraisal in Minutes Start by entering your vehicle's details, condition, and mileage into our online tool. It's a fast way to determine your trade-in value before you ever set foot on the lot. Step 2: Bring Your Vehicle In for a Quick Inspection Next, a trained specialist reviews your car in person, comparing mileage, condition, and service history against what's currently in demand for that model and trim. We'll also review your title, registration, and any lien information at this stage. Step 3: Receive Your Offer and Get Paid If you still owe money on the vehicle, our team contacts your lender to coordinate payoff and title transfer. Once everything checks out, you receive an official offer. You can apply it toward your next vehicle or take it as a straight payout, no purchase required either way. What Makes a Fair Trade-In or Sale Offer A fair offer isn't pulled out of thin air. It's built from specific, verifiable factors that reflect what your car is actually worth in today's market. How We Evaluate Your Vehicle's Value We look at condition inside and out, service and maintenance records, local demand for your specific model and trim, and features like leather seating, safety tech, navigation, and premium audio systems. This is also where the question of whether trade-in value matches actual cash value comes up. The two aren't always identical. Trade-in value reflects what a dealer can offer against a purchase, while actual cash value can shift depending on private-party demand in your area. Documents and Information You'll Need Having the right paperwork on hand speeds up the entire process. Before you come in, gather the following: Title, if you own the vehicle outright, or payoff information if a loan remains. A valid driver's license or government ID. Current registration. All sets of keys. Service and maintenance records, if available. An active loan doesn't stop you from selling or trading in. The lienholder's interest just needs to be satisfied and released, and many dealerships can even roll a remaining balance into a new loan. Since daily interest accrual can differ from your last statement balance, it's worth requesting a current payoff quote from your lender before you come in. Selling vs. Trading In: Which Option Fits Your Situation Selling or trading in comes down to what matters more to you, top dollar or minimal hassle. Private sales typically bring a higher sale price since you're selling directly to the end buyer. Trade-ins, on the other hand, offer real tax advantages in many states, including Washington, where our tax credit rules let the value of a "like kind" trade-in be subtracted from the purchase price before sales tax is calculated, generally only when buying from a licensed dealer. Washington's combined state vehicle tax currently runs 6.5% sales tax plus a 0.5% motor vehicle sales and lease tax, for 7.0% total, with local rates added on top. These figures can shift, so confirm specifics with a tax professional or the Washington Department of Revenue before making a final decision. The three most common paths stack up like this: Option Payout Speed Effort Required Tax Savings Risk/Liability Paperwork Complexity Trade-In Same day Low Yes, WA trade-in credit Low, dealer handles transfer Low Private Sale Days to weeks High None Higher, seller liable High, seller-managed Instant Online Cash Offer Same day Low None Low Low If your trade-in is worth more than expected, that extra value typically rolls straight into reducing your next purchase price or increasing your payout, another reason it's worth getting an appraisal even if you're not sure you'll buy. You can also explore financing options if you decide to apply that value toward a new vehicle. For anyone weighing the pros and cons of trading in a car against a private sale, the deciding factor usually comes down to whether you'd rather have more cash or more free time. Why Local Walla Walla Drivers Trust Us to Buy Their Cars We've been part of the Walla Walla Valley community since May 2021, under the Lum Family's ownership. That local presence means we're not a faceless buyer passing through, we're your neighbors, and we intend to keep earning that trust with every transaction. Kelley Blue Book has recognized us with a 4.8-star dealer rating, built on consistent, fair dealing over time. Beyond reputation, our no-purchase-required policy sets us apart. Too many drivers assume they have to buy a car to sell or trade theirs in. We built our process specifically so that's never a requirement, just an option if it fits your plans. Get Your Free Online Appraisal Today Start Online If you're ready to sell or trade in your vehicle, the fastest first step is requesting your free online appraisal. It takes just a few minutes and gives you a real market-based estimate before you ever visit us in person. Or Talk to Our Team Prefer to talk it through first? Reach our team at (509) 525-1920 or through our contact form. We're open Monday through Friday from 8:30 a.m. to 6:30 p.m., Saturday from 9 a.m. to 6 p.m., and Sunday from 10 a.m. to 5 p.m. at 606 N Wilbur Ave in Walla Walla, WA. Frequently Asked Questions About Selling or Trading In Your Vehicle Do I need my car title? If you own your vehicle outright, bring the title. If you still have a loan, bring your payoff information instead. Either way, along with a valid driver's license or government ID, registration, keys, and any service records, you'll be ready to move forward. Can I trade in or sell a car I still owe money on? Yes. An outstanding loan doesn't prevent a sale or trade-in. The lienholder's interest simply needs to be satisfied and released as part of the transaction. Request a current payoff quote from your lender beforehand, since daily interest accrual can differ from your last statement balance. How is my trade-in value determined? We evaluate condition inside and out, service and maintenance history, local market demand for your specific model and trim, and notable features like leather interior, safety technology, navigation, and premium audio. Starting with an online appraisal gives you an early estimate based on these same factors. Does selling or trading affect Washington sales tax? In Washington, trading in a vehicle at a licensed dealer generally lets you subtract the trade-in's value from your new purchase price before sales tax applies, a savings that isn't available in a private-party sale. Washington's combined vehicle tax runs 6.5% sales tax plus a 0.5% motor vehicle tax, totaling 7%, with possible local additions. Confirm exact figures with a tax professional or the Washington DMV, since rules can vary. Do I have to buy a car to sell or trade mine in? No. You can request an appraisal, bring your vehicle in, and receive an offer entirely on its own. Whether you take the payout or apply it toward a future purchase later is completely up to you.

For a lot of buyers, the sticker price on a used car looks fine right up until the first few months of ownership. Then the overdue oil change comes due. Then the brake inspection. Then something the previous owner quietly ignored. That gap between what you paid and what ownership actually costs is one of the most frustrating parts of buying used. At Walla Walla Toyota, we built our used vehicle program specifically around that problem. Explore our used inventory and see what's currently available. The Hidden Cost of Buying Used and How Walla Walla Toyota Changes the Equation The sticker price rarely tells the full story. Once you factor in deferred maintenance, parts nearing the end of their service life, and services the previous owner skipped, the real cost of ownership climbs faster than most buyers expect. That financial surprise is one of the most common frustrations in the used car market. We take a direct approach to this. Every qualifying used vehicle we sell comes with complimentary maintenance covering the first two major service intervals at 5,000 miles and 10,000 miles. It removes the guesswork and shows something concrete: we stand behind the vehicles we sell. For anyone exploring used cars for sale in Walla Walla, that's worth understanding before you buy. One Year of Complimentary Maintenance: What's Actually Included Our pre-owned vehicle service program covers the first two major service milestones, at 5,000 miles and 10,000 miles. All work is done by factory-trained technicians using Toyota Genuine Parts. The program is structured around the two most important service milestones in early used vehicle ownership, so you know exactly what's coming and when. Services included at each milestone vary. That structure takes the guesswork out of early ownership. The milestones are already set, the services are covered, and our team is ready when you are. The 5,000-Mile Service Milestone The 5,000-mile service is the first major checkpoint for a used vehicle. Aligned with Toyota's recommended schedule of every 6 months or 5,000 miles, it includes a tire rotation and multi-point inspection. For a recently purchased used car, this service establishes a clean baseline for the vehicle's ongoing maintenance history. We cover it entirely as part of the program, so there's no cost and no guesswork. The 10,000-Mile Service Milestone At 10,000 miles, the second covered service adds a full synthetic oil and filter change to the tire rotation, multi-point inspection, and fluid adjustments. This is the maximum recommended interval for full synthetic oil under normal driving conditions. Both services together give you professional care during the period when used car buyers are most likely to end up paying out of pocket for work the previous owner should have handled. Why These Two Service Intervals Matter More Than You Think Skipping or delaying the 5,000 and 10,000-mile services doesn't just risk mechanical issues. It breaks the maintenance chain that protects your vehicle's long-term value. Staying on schedule lets our technicians catch early warning signs like fluid degradation and developing brake wear before they turn into expensive repairs. For used car buyers specifically, these intervals also build an ownership record from day one. When you stay on schedule at the 5,000 and 10,000-mile milestones, you're protecting the car and building documented history that supports resale value down the road. Our complimentary program makes it easy to start that record immediately, without waiting until a dashboard light forces the issue. How the Complimentary Maintenance Program Eases Used Car Anxiety Used car anxiety is real. The nagging question of whether something is about to go wrong, whether the savings you found will disappear with the first repair bill. Our complimentary maintenance program addresses that with something practical, not just reassuring language. Predictable Costs from Day One When your first year of maintenance is already covered, you gain something used car buyers rarely get: predictability. You know your 5,000-mile and 10,000-mile services won't add unexpected expenses to your monthly costs. For buyers working within a defined budget, that kind of financial clarity genuinely changes the math on a used car purchase. Built-In Accountability for Your Vehicle's Health The program also creates a natural rhythm of accountability. When maintenance is prepaid and scheduled, buyers are more likely to follow through. That follow-through keeps the vehicle in better shape and keeps you more informed about what's happening under the hood. Our service team, available Monday through Friday from 7:30 AM to 5:30 PM, can walk you through what was inspected and why it matters. What to Expect from the Used Car Buying Experience at Walla Walla Toyota Shopping for used cars in Walla Walla can feel pretty transactional at a lot of dealerships. At Walla Walla Toyota, the experience is built around education and transparency. Whether you walk in or browse our inventory online, the goal is to make sure you feel informed rather than overwhelmed. How Vehicles Are Vetted Before You See Them Not every used vehicle that comes through our doors ends up on the lot. Before a car is offered for sale, it goes through a thorough inspection process, including alignment checks using Hunter Alignment Systems and a detailed multi-point inspection, designed to catch mechanical issues, safety concerns, and cosmetic problems. Our team handles all of that before a buyer ever sits in the driver's seat. That vetting process is part of what separates us from other dealerships in the area. When you're browsing our inventory, you're looking at vehicles that have already passed real scrutiny. Financing Options Designed for Real Buyers We work with multiple lenders to offer financing terms that reflect real-life situations. Whether you're a first-time buyer, rebuilding your credit, or shopping for the best possible rate, our finance team works to match you with terms that fit your situation. A trade-in can also reduce the total amount financed, making the deal more accessible without changing the value you're getting. You can reach us at (509) 525-1920 to confirm program eligibility and explore what works for your budget before you even visit the lot. Why Used Cars for Sale in Walla Walla Are a Smarter Buy at Walla Walla Toyota When you look at what's available across the used car market in the region, the value at Walla Walla Toyota becomes clear. Vehicles are carefully selected and inspected, the buying process is transparent, the finance team is genuinely working for you, and the complimentary maintenance program covers your first full year of ownership. We're also a local, family-owned dealership. The Lum family purchased Walla Walla Toyota in 2021, continuing a family dealership tradition dating back to 1969. That ownership history shapes how we operate, with a genuine emphasis on community ties and long-term relationships rather than one-time transactions. For used buyers especially, knowing who stands behind your purchase matters. Used cars are available at several places in the area. A dealership that pairs a carefully inspected inventory with real post-purchase support is a different kind of arrangement entirely. Explore the Inventory and Claim Your Year of Complimentary Maintenance If you're ready to see what's available, browse our current used inventory and find a vehicle that fits your needs and budget. We're located at 606 N Wilbur Ave in Walla Walla, WA 99362, with sales open seven days a week. Sales hours run Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM. Come in for a test drive and see what a factory-trained service team and a family-owned dealership with roots in this community actually looks like. For any buyer who has felt uncertain about the true cost of used car ownership, it's a genuinely good place to start.